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In conclusion, here is how I would rate this casino
The casino makes a quick impression with its neat and tastefully understated design. The website is very easy to use and is uncomplicated. I had no problems with game stability or load times, and that includes fantastic live dealer games with no restrictions. The variety of games is good, and during my testing the real games were always readily available. The provider's RTP is impeccable, and the betting limits should appeal to most gamers.
The customer service agents I communicated with were kind, helpful, and knowledgeable. The security atmosphere, free of violations and even fraud, is ensured by a valid EU gaming license. If I have already praised the thoughtful selection of games, I will not try to hide the fact that many competing casinos provide a much larger range of slots and table games. Because of the lack of loyalty programs and promotions typical of casinos, I get the impression that the gaming segment is not given the same attention as sports betting. The offer still makes sense for those who just play for fun and want to bet. No bettor will regret online casinos Australia trying his luck at a slot machine or at a live casino.
The same goes for other factors: if you are willing to put up with the aforementioned limitations, you will discover a provider that already does a lot of things right and therefore deserves my approval.
Income in bonus points
Young Provider. Because of this, the organization, which has so far been recognized primarily as a betting provider and bookmaker, has yet to win any prestigious awards, such as audience or industry awards. The award-winning Live Casino from market leader Evolution Gaming is the only reason it can still score points in this area. In terms of promotions, casino enthusiasts are doing positively. Sports betting consumers are the main target of the company's advertising.
You can get free bets or especially favorable odds on games involving Hertha BSC or Bayern if you bet on sports in addition to the games. There are no unique games in the casino that qualify as special games. I kindly give one point for the large number of current games in the portfolio, as well as the availability of the newest games here as soon as they are released. The same, unfortunately, applies to the Additional Offerings category. At this point, some competitors get an advantage by accepting PayPal as a payment method. While the welcome bonus isn't particularly noteworthy, it's also not much worse than similar offers from competitors. For more information, see my separate bonus review.
Exploring the website and its software
Addison Global Limited, which claims to also supply casino software, runs Casino. Whether you access the casino software from your home computer or mobile device, it will always work in your browser. In addition, it does not require you to download any software components. All you have to do is make sure that the Flash Player and your browser are constantly updated.
There are several languages available on the site itself. The games are state of the art and from reputable manufacturers, as I've seen just by looking at the selection. There is nothing wrong with the mentioned visuals or sound effects; on the contrary, the casino does not emphasize "old names" and offers only the best games. The only limitation is the lack of other well-known manufacturers such as Microgaming, Playtech or Yggdrasil. To that end, Casino provides a fantastic Live Casino from Evolution Gaming. I am constantly amazed at how reliable and clear the live streaming is in HD.
In the event that reading the frequently asked questions doesn't yield results, you can contact customer support. German-speaking employees are available via online chat every day from 8:00 a.m. to midnight. If you have more complicated questions, use the email address provided to contact customer service. Unfortunately, it is difficult and time-consuming to answer urgent questions quickly and easily over the phone. This also applies to chat availability for reservations. Here, 24-hour availability is the standard. In the end, I had a good chat meeting with the casino customer service staff.